ShoreTel Mobility Router 4000 Guide de l'utilisateur

ShoreTel Mobility User’s Guidefor Android®Release 7.0July 2013

10 ShoreTel Mobility User’s Guide Version 7.01Before You BeginBefore you install the ShoreTel Mobility Client, you may need the following items and in

1Version 7.0 ShoreTel Mobility User’s Guide 111. When you receive an email message from either your ShoreTel Mobility administrator or from the ShoreT

12 ShoreTel Mobility User’s Guide Version 7.01When you are provisioning remotely, for example not connected directly to your local enterprise Wi-Fi ne

1Version 7.0 ShoreTel Mobility User’s Guide 13Uninstalling the ShoreTel Mobility ClientYou can uninstall the ShoreTel Mobility Client as follows:1. Fr

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CHAPTERVersion 7.0 ShoreTel Mobility User’s Guide 152. Getting StartedUse this chapter to familiarize yourself with some of the basics of how the Shor

16 ShoreTel Mobility User’s Guide Version 7.02 Messages—See your instant messages. Today—If enabled, access your calendar items for the day. Directl

2Version 7.0 ShoreTel Mobility User’s Guide 17Instant Message You have an active instant message.Personal Dial Personal Dial mode is on and active.Voi

18 ShoreTel Mobility User’s Guide Version 7.02Exiting The Mobility ClientTo exit the Client, touch < in the upper left corner to open the ShoreTel

CHAPTERVersion 7.0 ShoreTel Mobility User’s Guide 193. Managing CallsUsing the ShoreTel Mobility Client application dialer feels the same as using you

Legal Noticesii ShoreTel Mobility User’s Guide Version 7.0Document and Software CopyrightsCopyright © 1998-2013 by ShoreTel Inc., Sunnyvale, Californi

20 ShoreTel Mobility User’s Guide Version 7.03When you receive an incoming call, choose one of these options: Answer—Slide the green answer bar to an

3Version 7.0 ShoreTel Mobility User’s Guide 21Placing CallsPlace a call by using the keypad to enter numbers or by selecting a contact from your conta

22 ShoreTel Mobility User’s Guide Version 7.03Placing a Call While on an Active CallTo make another call while on an active call:1. Select Hold. 2. Se

3Version 7.0 ShoreTel Mobility User’s Guide 23Using Personal Dial (Dual Persona™) ModeBy default, Business Dial is enabled, which means when you place

24 ShoreTel Mobility User’s Guide Version 7.03Using Recents to Place Calls1. From the ShoreTel options menu, select Recents.2. Select All to view all

3Version 7.0 ShoreTel Mobility User’s Guide 25Transferring CallsWhile you are on an active call on your mobile device, you can transfer the call to a

26 ShoreTel Mobility User’s Guide Version 7.033. Use the keypad to enter the number of the other conference call member, or select a Contact, Buddy, F

3Version 7.0 ShoreTel Mobility User’s Guide 27Touch the Android back button return to the application.Accessing Voice MailYou can access the following

28 ShoreTel Mobility User’s Guide Version 7.03Making Emergency CallsTo make a call to an emergency number, dial the emergency number as you normally w

CHAPTERVersion 7.0 ShoreTel Mobility User’s Guide 294. Presence and Instant MessageAfter installing the ShoreTel Mobility application, if Presence is

Version 7.0 ShoreTel Mobility User’s Guide iiiAbout This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

30 ShoreTel Mobility User’s Guide Version 7.04Presence IconsThe following table shows Presence status icons:The following table describes location ico

4Version 7.0 ShoreTel Mobility User’s Guide 31Enabling PresenceEnable Presence to add or delete buddies, create groups of buddies, sort buddies, as we

32 ShoreTel Mobility User’s Guide Version 7.041. Touch your own Presence icon at the top of the ShoreTel main menu to open the Common Settings menu.2.

4Version 7.0 ShoreTel Mobility User’s Guide 33Deleting BuddiesTo delete buddies:1. Select < in the upper left corner of the main screen to open the

34 ShoreTel Mobility User’s Guide Version 7.04Complete the following steps to change a buddy’s access level:1. From your buddy list, select a buddy’s

4Version 7.0 ShoreTel Mobility User’s Guide 353. Touch the edit (pencil) icon in the upper right.4. Touch + and enter a group name.5. Touch + to save

36 ShoreTel Mobility User’s Guide Version 7.043. Select the buddy name to view the notification.4. Touch Acknowledge to confirm you have received the

4Version 7.0 ShoreTel Mobility User’s Guide 375. Touch IM Notification Vibrate to set your mobile device to vibrate when you receive a notification.En

38 ShoreTel Mobility User’s Guide Version 7.042. Select one or more buddies from the list. The green “plus” next to the buddy’s name indicates you can

4Version 7.0 ShoreTel Mobility User’s Guide 39If you select a buddy who has no configured numbers, the keypad screen opens. If only one number is conf

iv ShoreTel Mobility User’s Guide Version 7.02Editing the Presence Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

40 ShoreTel Mobility User’s Guide Version 7.04IM SessionsDuring an IM session, you can view active IMs, as follows:1. From the ShoreTel options menu,

4Version 7.0 ShoreTel Mobility User’s Guide 41Calling a BuddyCall a buddy’s cellular or enterprise device, as follows:1. From the ShoreTel Mobility op

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CHAPTERVersion 7.0 ShoreTel Mobility User’s Guide 435. Secure Remote AccessDepending on how your account is configured, you may have access to the fol

44 ShoreTel Mobility User’s Guide Version 7.05 Enable data access over Mobile network on the device.  Configure and connect to a non-enterprise Wi-F

5Version 7.0 ShoreTel Mobility User’s Guide 45You can securely access enterprise services such as directory search and the enterprise voice mail indic

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CHAPTERVersion 7.0 ShoreTel Mobility User’s Guide 476. Using Location ManagementUsing the ShoreTel Mobility Client, you can specify a Wi-Fi network ou

48 ShoreTel Mobility User’s Guide Version 7.06If you use the application to create a home location, there are two methods you can use: Automatic—Use

CHAPTERVersion 7.0 ShoreTel Mobility User’s Guide 497. Searching for People, Places,and ThingsThe ShoreTel Mobility Client allows you to search the co

v ShoreTel Mobility User’s Guide Version 7.02Specifying Call Handling Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50 ShoreTel Mobility User’s Guide Version 7.07Using the Corporate Directory outside of the EnterpriseYou can use the following networks to search the

7Version 7.0 ShoreTel Mobility User’s Guide 512. Begin typing the name or number that you want to search for in the corporate directory, then select t

52 ShoreTel Mobility User’s Guide Version 7.07Adding a FavoriteTo add a Directory Search contact to Favorites:1. Search the directory for a person, as

CHAPTERVersion 7.0 ShoreTel Mobility User’s Guide 538. Changing ShoreTel MobilityClient SettingsYou can modify preferences and advanced ShoreTel Mobil

54 ShoreTel Mobility User’s Guide Version 7.08 Call Handling—Select options, such as Do Not Disturb, Personal Mode, Data and Call Routing (for Wi-Fi

8Version 7.0 ShoreTel Mobility User’s Guide 55 Forward call to VM—Select to indicate all incoming calls are immediately forwarded to voice mail. Inco

56 ShoreTel Mobility User’s Guide Version 7.08 Cellular Data Roaming—When enabled, a cellular data connection may be used also while roaming. (Your a

8Version 7.0 ShoreTel Mobility User’s Guide 57Changing Advanced SettingsYou can modify the following advanced settings: View general configuration se

58 ShoreTel Mobility User’s Guide Version 7.08 Select Synchronize configuration to synchronize with the ShoreTel Mobility Router. Provisioning—You d

8Version 7.0 ShoreTel Mobility User’s Guide 59TroubleshootingYour mobile device can collect logs while making and receiving calls. If a problem occurs

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APPENDIXVersion 7.0 ShoreTel Mobility User’s Guide 61A. Dialing from a MeetingInvitation or CalendarAppointmentWith the ShoreTel Mobility Client, whe

62 ShoreTel Mobility User’s Guide Version 7.0A2. Set Reminder to On, and then select how many minutes ahead of the meeting you want a pop-up reminder

APPENDIXVersion 7.0 ShoreTel Mobility User’s Guide 63B. ShoreTel CommunicatorShoreTel Mobility supports the following ShoreTel Communicator features

64 ShoreTel Mobility User’s Guide Version 7.0BThe default is Primary Phone (desk phone).Use the following steps when ShoreTel Communicator is enabled.

BVersion 7.0 ShoreTel Mobility User’s Guide 65Select this message again (play button) to hear the voice mail. You can play, pause, or re-listen to a v

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Version 7.0 ShoreTel Mobility User’s Guide viiBefore You StartAbout This BookThis guide is for people who use an Android phone with the ShoreTel Mobil

Version 7.0 ShoreTel Mobility User’s Guide viiiRelated DocumentationThe ShoreTel Mobility solution suite includes the following other documents: Shor

CHAPTERVersion 7.0 ShoreTel Mobility User’s Guide 91. Installing the ShoreTel MobilityClient ApplicationAfter you install the ShoreTel Mobility Client