ShoreTel AP110 Manuel d'utilisateur

Naviguer en ligne ou télécharger Manuel d'utilisateur pour Téléphones ShoreTel AP110. ShoreTel Telephone Quick Reference AP 100/110 Manuel d'utilisatio

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Note: The
ShoreTel
AP 110 is
headset
compatible.
(Language, date and time, ring
tone, clear messages waiting, area
code, contrast level)
Hold
Status
Light
Goodbye
Options
LCD Display
Soft Keys
Callers List
Navigation
Keys
Services
Copy
MuteSpeaker
Speaker Volume
Directory
ShoreTel AP 100/110
New Voice Mail Indicators
Your phone’s message waiting light flashes when your
voice mailbox contains unplayed messages
.
Checking Voice Mail
To check voice mail from your extension
1 Press the VMail soft key.
2 At the prompt, use the dial pad to enter your
password. (If you have not been assigned a
password, use the default password, 1234.)
3 Press #.
NOTE If you are logging in for the first time, the sys-
tem prompts you for a new password and asks you to
record your name.
To check voice mail from another extension
1 Press # twice.
2 Enter your extension.
3 Enter your password.
4 Press #.
To check voice mail from an external phone
1 Dial your voice mail access number.
2 Press #.
3 Enter your extension.
4 Enter your password.
5 Press #.
Listening To Messages
To listen to messages
At the Main Menu prompt, press 1.
The voice mail system plays urgent messages first,
then newly arrived messages.
The system gives the delivery date and time of each
message. (You can disable this feature from the Mailbox
Options Menu.)
Managing Messages
After listening to a message, you can replay it, send a
reply to the person who left the message, forward it to
someone else, replay the date and time information,
save it, or delete it.
To replay all of your saved messages
* Press 3 at the Main Menu prompt.
To listen to your deleted messages
As a safeguard against accidental erasures, the system
retains deleted messages for a few hours.
1 Press 7 at the Main Menu prompt.
2 Press 7.
Voice mail plays all the deleted messages still available
to the system. During playback, you can manage delet
-
ed messages as if they were newly arrived messages.
To restore a deleted message
Press 2 .
To send a recorded message from voice mail
After recording a message, voice mail asks you to sup
-
ply an address.
Address the message to individual recipients
by entering their extension numbers
.
Enter a distribution list number.
To identify a recipient by name, specify a personal
distribution list, or broadcast to all extensions,
press
0 and follow the prompts.
To mark a message as urgent
After addressing the message and confirming the
addressee(s), press
1.
To forward the message you're reviewing
1 Press 4 and follow the recorded prompts
To reply to the message you're reviewing
1 Press 5 and follow the recorded prompts.
2 Press 1 to reply with a voice mail, or press 2 to reply
with a call back.
Troubleshooting
If the number of messages in your mailbox exceeds the
limit, the system notifies callers that your mailbox is full
and unable to accept new messages. (
Recently deleted
messages remain in the mailbox and are included in the
total count.)
If your mailbox is full, purge any deleted messages.
To purge deleted messages
1 At the Main Menu prompt, press 7.
2 Press 8 to remove deleted messages.
3 Press 1 to confirm deletion.
Changing Mailbox Options
Personalize your voice mail by changing your name,
password, or personal greeting.
To change personal settings from the Main Menu,
press
7 and follow the recorded prompts.
Changing Extension Assignment
If you have the proper permission, you can assign your
extension to any phone on the system.
1 Log in to voice mail from the target phone
an extension other than your own.
2 At the Main Menu prompt, press 7.
3 Press 3 to re-assign the extension.
4 Press 1 to assign the extension.
5 Press 2 to un-assign the extension.
(The phone reverts to the extension
originally assigned to it.)
Setting Call Handling And Forwarding
NOTE Use Call Manager to configure the modes with
different call forwarding destinations and personal
greetings.
You can set one of five distinct call handling modes for
your extension. When you record a personal greeting, it
is linked to the active call handling mode.
LCD PANEL
ShoreTel Telephone Quick Reference
AP 100/110
To enable or disable FindMe Forwarding so that callers
can forward their calls to your destination:
1 Press 7 at the Main Menu prompt.
2 Press 9 for additional mailbox options.
3 Press 5, then follow the prompts.
NOTE
You must have permission to use FindMe
Forwarding.
PHONE OPERATIONS
Muting A Call
Press
Mute
to mute the active call. A “Microphone
muted” message appears in the display status area.
Press
Mute
again to turn off muting.
Using The Directory
Press to display the Directory, which stores up to
200 names and numbers in alphabetical order.
Follow the prompts to dial new names and numbers,
change or delete existing entries, or dial from the
Directory. To copy entries from the Callers List, Redial
List, or Display to the Directory, see the manufacturer’s
documentation for the ShoreTel AP 100/110.
Dialing From The Directory
Press to open the Directory. Browse the list by
pressing
or , or by entering the first letter of the
person’s name. (Press the Quit soft key to close.)
When the number you want is selected, lift the handset
to autodial the number, or press the Dial soft key to
connect using the speakerphone feature.
Using The Callers List
The Callers List stores the last 100 callers in the order of
receipt. The display indicates when there are new call
-
ers. Press
to open the Callers List. Use or to
scroll through the list.
Follow the prompts to dial numbers or manage the
Callers List. For more information, see the manufactur
-
er’s documentation.
Placing Calls
To place an internal call, pick up the handset and dial
the extension.
To place an external call, dial the trunk access code and
area code (if necessary) before the phone number. To
end a call, hang up the handset.
NOTE Hang up for at least two seconds between
calls to avoid accidentally transferring or placing
calls on hold.
Answering Calls
A single ring tone identifies an incoming call from an
external number. A double ring tone indicates a call
from an internal extension.
If the information is available, the caller’s name and
extension or phone number appear on the display.
Date and Time Panel
July 1 3:00pm
ShoreTel
- Pickup
- VMail
- Greetng
Flash -
Mode -
Redial
Your ShoreTel AP 100/110 LCD panel displays informa-
tion about calls, the operating status of the phone, and
labels for the multipurpose soft keys.
To view date and time, press
Goodbye
when the handset is in
the cradle.
Headset
Jack
ServicesCopy
Directory
Callers
List
AP 110
Function Keys
Dial
Pad
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Résumé du contenu

Page 1 - AP 100/110

Note: The ShoreTel AP 110 is headset compatible.(Language, date and time, ring tone, clear messages waiting, area code, contrast level)HoldStatusLi

Page 2 - Main Menu

To answer the call Pick up the handset.OR Press the Answer soft key to use the speakerphone feature.The Hold, Park, Transfr, Flash, Hangup, and C

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